Third-Party Supplier Policy

Third-Party Supplier Policy

Façade Creations Ltd is committed to the highest standards of integrity, sustainability, and legal compliance in our supply chain. This Third-Party Supplier Policy outlines how we select, engage, and manage our suppliers in full alignment with UK laws and ethical guidelines. We conduct procurement in a fair, transparent, and non-discriminatory manner, treating all suppliers equally and adhering to anti-bribery, anti-slavery, and environmental regulations. The policy below reflects our commitment to responsible sourcing, detailing the expectations and procedures that apply to all third-party suppliers working with Façade Creations Ltd.

Scope of Suppliers and Vetting Process

Façade Creations works with a select network of approved UK and international suppliers, including aluminium and glass system manufacturers, façade hardware/component providers, freight and logistics partners, specialist installation subcontractors, and professional service firms (e.g. accounting, IT support, insurance). Before any engagement, all third parties undergo thorough vetting for legal compliance, financial stability, and ethical integrity. We will not engage any supplier known to have violated key laws or ethical standards (for example, involvement in bribery or modern slavery offenses), consistent with UK procurement regulations mandating exclusion of such parties. This rigorous upfront due diligence ensures that every supplier we work with upholds our values and legal obligations.

Supplier Selection Criteria

We maintain clear and objective criteria for approving new suppliers. A potential supplier must demonstrably meet the following key requirements:

• Certifications and Standards: Possession of relevant industry certifications (e.g. ISO 9001 for quality management, ISO 14001 for environmental management, or BES 6001 responsible sourcing certification). These certifications indicate robust internal systems aligning with internationally recognized standards.
• Financial and Reputational Stability: Demonstrated financial reliability (sound credit and trading history) and positive business references. We verify that suppliers have a stable financial footing and a reputation for reliability.
• Regulatory Compliance: Full compliance with all applicable UK health and safety, employment, and environmental laws and regulations. Suppliers must, for example, adhere to UK labour laws and HSE (Health, Safety & Environment) requirements relevant to their industry.
• Ethical and Sustainable Practices: Evidence of ethical business conduct and commitment to sustainability. This includes fair labor practices, no involvement in corrupt activities, and efforts to minimize environmental impact.
• Capability and Quality: Ability to meet project timelines, technical specifications, and stringent quality standards. We assess whether the supplier has the technical competence, production capacity, and quality control to deliver on our project requirements consistently.

Only suppliers that satisfy these criteria are approved to join our supply chain. This selection process ensures we engage partners who are qualified, reliable, compliant, and aligned with our ethical standards.

Supplier Onboarding Process

Façade Creations follows a structured onboarding process for all new suppliers to ensure full due diligence and mutual understanding of expectations. The onboarding steps include:

1. Pre-qualification Questionnaire & Reference Checks: Prospective suppliers complete a detailed questionnaire about their company (including ownership, capabilities, compliance history, etc.), and we conduct reference checks with existing clients to verify performance and reputation.
2. Document Review: We review the supplier’s certifications (e.g. ISO certificates), licenses, insurance policies, and financial records. This documentation audit confirms that the supplier’s credentials and coverages meet our requirements.
3. Risk Assessment: A risk assessment is performed based on the supplier’s profile and the criticality of the goods/services they will provide. (See Supplier Risk Assessment below for details on our due diligence criteria.)
4. Approval by Director: The findings from steps 1–3 are evaluated, and our Director gives final approval before the supplier is added to our Approved Supplier Register. Without director-level sign-off, no supplier can be formally engaged.
5. Written Agreement Issuance: Upon approval, we formalize the relationship through a written contract or purchase order outlining all terms of engagement. This agreement covers scope of work, pricing, delivery expectations, and the compliance requirements detailed in this policy.

 By following these steps, Façade Creations ensures each supplier is fully vetted and agrees in writing to uphold our standards before any work commences.

Performance Monitoring and SLAs

Once onboarded, all third-party suppliers are subject to ongoing performance monitoring. We use Key Performance Indicators (KPIs) to objectively measure and review each supplier’s performance on an ongoing basis. Important KPIs include on-time delivery and responsiveness to our requests, the quality of goods or services provided (measured against project specifications and defect rates), compliance with safety, environmental and documentation standards, and the effectiveness of communication and collaboration with our team.

Performance data is collected and reviewed at regular intervals. Where a service is critical or requires specific performance levels, we implement formal Service Level Agreements (SLAs) to define clear service expectations and accountability measures. These SLAs set out measurable targets (e.g. delivery timelines, uptime, response times) and remedies or penalties if standards are not met. By monitoring KPIs and enforcing SLAs, we maintain transparency with suppliers about their performance and drive continuous improvement in our supply chain.

Legal and Regulatory Compliance

All Façade Creations suppliers must comply with UK law and relevant industry standards at all times. Key legislation and regulations that suppliers are expected to uphold include:

• Health and Safety at Work Act 1974: Suppliers must provide safe working conditions and follow all applicable occupational health and safety regulations on sites and in their operations.
• Modern Slavery Act 2015: We strictly prohibit any form of modern slavery, forced or bonded labour, and human trafficking in our supply chain. Suppliers must ensure no such abuses occur in their business or downstream supply chain, and we require full compliance with the Modern Slavery Act’s provisions. (Façade Creations may request annual Modern Slavery compliance statements or conduct audits as needed to verify this commitment.)
• UK Bribery Act 2010: Bribery and corruption are zero-tolerance issues for Façade Creations. Suppliers and their staff shall not offer or accept any bribes or improper inducements in relation to our business, in accordance with the UK Bribery Act 2010. Any attempt at bribery is grounds for immediate termination of the supplier relationship and may be reported to authorities.
• Equality Act 2010: Suppliers must uphold principles of equal opportunity and non-discrimination in employment and service delivery. Any form of unlawful discrimination or harassment (on grounds of age, gender, race, religion, disability, etc.) is unacceptable.
• Environmental Protection Act 1990: Suppliers are expected to comply with all environmental laws and regulations, ensuring proper waste management, pollution control, and environmental permits as required. Environmentally harmful practices that violate UK law will not be tolerated.
• Data Protection Act 2018 (UK GDPR): To the extent suppliers handle any personal data (including project documentation or employee data shared in the course of our projects), they must do so in full compliance with UK data protection law. This includes maintaining appropriate data security measures and only using personal data as authorized.

Additionally, suppliers must adhere to any project-specific or site-specific requirements we communicate, such as particular health & safety rules on a construction site, or sustainability standards required by a client project. We flow down such requirements in our contracts or purchase orders, and suppliers are expected to treat them as mandatory.

Façade Creations reserves the right to verify supplier compliance with these legal obligations. We may request documentation or conduct audits to ensure adherence. In line with UK procurement principles, any supplier found to have committed serious legal violations (for example, convictions under modern slavery or anti-corruption laws) will be barred from our approved supplier list. By enforcing strict legal compliance, we protect our business, clients, and stakeholders from the risks associated with unlawful supplier conduct.

Contractual Agreements with Suppliers

Every third-party supplier or subcontractor engaged by Façade Creations Ltd must enter into a formal agreement before commencing work. This is typically done through a signed contract or purchase order, which includes all relevant terms and conditions of engagement. Our standard supplier contracts incorporate clauses covering:

• Confidentiality and Data Protection: Suppliers must keep any Façade Creations proprietary information secure and confidential and handle any personal data in compliance with UK GDPR.
• Health, Safety and Environmental Obligations: Suppliers are bound to follow all applicable HSE policies (both their own and any site-specific rules we provide) and to minimize environmental impacts of their work (e.g. proper waste disposal, pollution prevention).
• Modern Slavery and Ethical Sourcing Compliance: The contract affirms the supplier’s responsibility to comply with our anti-slavery, anti-trafficking, and ethical sourcing policies (as outlined in this document and related company policies). Suppliers may be required to annually certify their compliance with the Modern Slavery Act and that their own supply chains are free of forced labour.
• Termination and Remediation Rights: Façade Creations retains the right to suspend or terminate the contract in the event the supplier breaches any compliance obligation or materially underperforms. We include clear termination clauses for breaches of law or policy (such as safety incidents, unethical behavior, or quality failures).

By signing the contract, suppliers explicitly agree to these conditions. This ensures that our expectations for legal compliance, ethical conduct, and performance standards are contractually enforceable. We believe that having a robust written agreement in place with each supplier promotes accountability and minimizes the risk of misunderstandings.

Supplier Audits and Assessments

Façade Creations conducts periodic audits of key suppliers to verify ongoing compliance and performance. The frequency and depth of audits are determined by the supplier’s risk profile and the criticality of the goods or services provided. In general, critical or high-value suppliers are audited at least annually, whereas others may be reviewed on a rotating or as-needed basis.

Our supplier audits typically evaluate the following areas:

• Quality Control & Traceability: We may inspect how the supplier manages quality assurance, including their processes for inspecting materials, maintaining quality certifications, and tracing products or components (especially important for façade materials where provenance can affect safety).
• Health, Safety & Environmental Management: We verify that suppliers maintain safe working practices and environmental controls. This can include checking for up-to-date risk assessments, training records, environmental permits, and incident logs at the supplier’s facilities.
• Legal and Ethical Compliance: Audits include a review of compliance with all contractual and legal obligations – for example, confirming there have been no labor violations, unethical practices, or breaches of data protection rules since the last review. We may request evidence such as internal policies (anti-bribery policy, whistleblowing procedures) and test the supplier’s knowledge of these areas.
• Delivery and Service Performance: We assess whether the supplier has been meeting delivery schedules, providing adequate support, and fulfilling any service-level commitments. This can involve reviewing KPI reports, on-time delivery rates, and any incidents of non-conformance in deliverables.

 After each audit or assessment, we share feedback with the supplier. If any non-compliance or weaknesses are identified, we work with the supplier to develop a Corrective Action Plan with clear timelines. We expect suppliers to address audit findings promptly and effectively. Follow-up reviews or re-audits may be scheduled to ensure that corrective measures have been implemented. Maintaining this audit program helps both Façade Creations and our suppliers continually improve and ensures any issues are caught and rectified early.

 Non-Compliance and Breach Procedures

Façade Creations has established procedures to deal with instances where a supplier falls short of our contractual or compliance standards. Our approach is to engage and remedy issues where possible, but we will act decisively to suspend or terminate relationships if serious problems persist. The general process for handling supplier non-compliance is as follows:

1. Non-Conformance Notice: If a supplier breaches our contract terms or fails to meet our required standards (for example, a safety violation, persistent delivery delays, or discovery of unethical practices), we issue a formal Non-Conformance Notice. This written notice outlines the specific issue(s) observed, the corrective actions required, and a clear deadline for remedy.
2. Supplier Correction and Follow-Up: We expect the supplier’s management to promptly investigate and correct the issue. We will typically schedule a follow-up review or audit after the deadline to verify that the required corrective actions have been implemented effectively. During this period, Façade Creations may impose interim measures (for instance, increased oversight or temporary hold on new orders) until compliance is confirmed.
3. Escalation to Suspension/Termination: If the supplier fails to adequately resolve the non-compliance within the given timeframe, or if further serious breaches occur, Façade Creations will suspend further purchases or work with that supplier. Ultimately, the contract may be terminated for breach if the issues remain unresolved. In such cases, we will seek alternative suppliers to ensure continuity of our projects. The supplier will be removed from our Approved Supplier Register until they can demonstrate compliance to our satisfaction, if ever.

All such non-compliance incidents and our responses are thoroughly documented. This documentation is important for internal audit and risk management, and it ensures transparency in how issues were handled. In cases of legal violations, Façade Creations will consider reporting the matter to the relevant authorities or industry bodies as appropriate. Our priority is to uphold our legal and ethical standards, even if it means discontinuing long-standing supplier relationships.

Sustainability and Ethical Sourcing Standards

Façade Creations Ltd is dedicated to sustainable development and ethical business practices, and we expect the same commitment from our suppliers. We integrate Corporate Social Responsibility (CSR) principles into our procurement decisions, favoring suppliers who demonstrate strong environmental and social performance. Specifically, our suppliers are expected to:

• Minimize Environmental Impact: Suppliers should strive to use recyclable, renewable, and low-impact materials in their products and packaging. We encourage efforts to reduce waste, energy consumption, and carbon emissions in line with global best practices. In support of the UK’s Net Zero 2050 objectives, suppliers should actively monitor and work to reduce their greenhouse gas emissions and overall environmental footprint.
• Uphold Ethical Labor Practices: All suppliers must provide fair and humane working conditions. This means no use of forced or bonded labour, no child labour, and ensuring fair wages, reasonable working hours, and a safe work environment for all employees and subcontractors. We strictly oppose any form of modern slavery or human trafficking in our supply chain, and we require our suppliers to do the same. Workers must be treated with dignity and respect, and suppliers should promote diversity, inclusion, and equality in their workplaces (aligning with the Equality Act 2010).
• Ensure Fair Treatment of Workers: Beyond avoiding gross violations, suppliers should actively foster a culture that respects worker rights. This includes allowing lawful freedom of association (union membership) where applicable, non-discrimination in hiring and employment, and having grievance mechanisms in place for employees to report concerns. Ethical labour practices and fair treatment of workers are non-negotiable expectations.
• Maintain Environmental Management Systems: We prefer suppliers who have accredited environmental management systems such as ISO 14001 or those who adhere to recognized green building and sustainability frameworks (for example, practices aligned with BREEAM standards in construction). Holding such certifications or credentials demonstrates that a supplier systematically manages its environmental impact and continuously seeks improvement. Façade Creations may give preferred supplier status to vendors who can show strong environmental credentials or certifications in sustainable sourcing.

By embedding these sustainability and ethics criteria into our supplier management, Façade Creations aims to not only comply with environmental laws and the Modern Slavery Act, but to proactively support broader social and environmental goals. We believe that working with suppliers who share our commitment to responsible sourcing strengthens the long-term resilience of our supply chain and contributes positively to our community and planet.

Roles and Responsibilities in Supplier Management

Maintaining a compliant and high-performing supply chain is a company-wide effort at Façade Creations, led from the top. Overall responsibility for our supplier relationships and ensuring supplier compliance lies with the Director of Façade Creations Ltd (Mr. Hashim Choksi). The Director is accountable for approving new suppliers, enforcing this policy, and addressing any high-level supplier issues or escalations.

Day-to-day supplier management is carried out by our Administration and Project Coordination team, under the Director’s oversight. This team’s responsibilities include communicating our requirements and expectations to suppliers, handling routine correspondence and order coordination, maintaining the Approved Supplier Register, and organizing performance reviews and audits. They also ensure that all contracts and documentation related to suppliers are properly executed and stored. In practice, this means the team acts as the liaison between Façade Creations and our suppliers, providing feedback on performance, obtaining certifications/insurance updates, and coordinating any support the supplier needs to meet our standards.

Internally, all relevant staff (project managers, site managers, procurement officers, etc.) are trained on this Third-Party Supplier Policy so that they understand the importance of selecting the right suppliers and monitoring compliance. Any employee who engages or oversees suppliers is expected to uphold the principles of this policy, and to report any concerns or deviations to the Administration/Project Coordination team or Director. By clearly defining roles and responsibilities, we ensure that supplier management is handled consistently and that accountability is maintained at both the operational and executive levels.

Supplier Data Protection and Confidentiality

Façade Creations respects the confidentiality and privacy of our suppliers’ data and requires our suppliers to do the same with any data we share. All supplier and subcontractor data that we collect (for example, contact information, qualifications, bank details, performance records) is stored on secure, encrypted, access-controlled cloud systems that we use (such as Microsoft 365 for documents and Xero for financial records). We restrict access to supplier data strictly to authorized personnel on a need-to-know basis. For instance, only procurement staff and relevant managers can view a supplier’s full file, and system permissions are in place to prevent unauthorized access.

Our handling of supplier information is compliant with the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018. This means that any personal data about individuals at our supplier companies is processed lawfully, fairly, and transparently. We only use such data for legitimate business purposes (e.g. due diligence, contract management, payment processing) and retain it only as long as necessary. Suppliers, likewise, are expected to protect any personal data shared by Façade Creations (such as our project plans or client info if applicable) and to have their own data protection policies in place. If a supplier is involved in processing personal data on behalf of Façade Creations as part of their services, we will ensure a proper data processing agreement is in place.

In summary, confidentiality and data security are fundamental aspects of our supplier relationships. Any breach of data protection by a supplier (e.g. a data leak or misuse of confidential information) would be treated as a serious breach of contract. We appreciate that trust is mutual in business partnerships – Façade Creations will safeguard supplier information, and we expect our suppliers to handle any information we provide with equal care and diligence.

Insurance Requirements for Suppliers

To protect both parties in the event of accidents, losses, or claims, Façade Creations requires all suppliers to maintain appropriate insurance coverage. As a condition of doing business with us, each supplier must carry at least the following minimum insurance policies:

• Public Liability Insurance – with a minimum cover of £5 million. This insurance protects against third-party claims for injury or property damage that could occur in connection with the supplier’s operations (for example, an accident on a job site caused by the supplier).
• Employer’s Liability Insurance – with a minimum cover of £10 million (as required by UK law for most employers). This covers the supplier’s employees for work-related injuries or illnesses and is mandatory where the supplier has staff under UK employment. (Sole traders without employees may be exempt, but any supplier using a workforce must have this in place.)
• Professional Indemnity Insurance – for any suppliers providing design, consulting, or professional services. We expect such suppliers to have adequate PI insurance (coverage amount to be commensurate with the scope of services, typically at least £1–2 million for SME suppliers, or higher for complex design roles). This protects against claims of professional negligence, errors, or omissions that result in financial loss.

We require evidence of these insurance coverages at onboarding and on an annual basis thereafter. Typically, we ask suppliers to furnish up-to-date insurance certificates or broker letters showing the policy type, coverage limits, and validity dates. It is the supplier’s responsibility to renew their policies on time and to provide us updated proof of coverage each year or upon renewal of their contract. If a required policy is due to lapse, the supplier must inform us and ensure continuous coverage is in place (e.g. through renewal or a new insurer) to avoid any gaps that could expose both parties to risk.

Having robust insurance in place is a vital part of supplier due diligence and risk management. These requirements are also often mandated by our clients, especially in construction projects, and help ensure that if an incident occurs, there is financial recourse to cover any damages or liabilities. Façade Creations may refuse to engage, or suspend work with, any supplier that does not maintain the necessary insurance.

Classification of Critical and Non-Critical Suppliers

In managing our supply chain, Façade Creations differentiates between “Critical” and “Non-Critical” suppliers to apply appropriate levels of scrutiny and control based on risk. This classification is determined by the nature of goods/services provided and their impact on our projects:

• Critical Suppliers: These are suppliers whose products or services are essential to the structural integrity, safety, or core function of our façade projects. Examples include manufacturers of key façade systems and structural components, suppliers of safety-related materials (like fire-rated cladding or fixings), or any vendor whose failure would have a significant impact on project delivery or safety. We apply enhanced due diligence to critical suppliers. They are subject to more frequent performance reviews and audits, and we monitor their KPIs (quality, delivery, etc.) very closely. We may also require contingency plans from critical suppliers (for instance, backup production capacity or alternate sourcing) to mitigate risks of supply interruption.
• Non-Critical Suppliers: These include vendors providing ancillary or lower-risk services such as standard logistics providers, office supplies, or other general services not directly affecting project safety or critical timelines. While these suppliers are still expected to meet our standards, the oversight is proportionate to the lower risk they pose. We still track their performance and compliance, but the intensity of reviews may be less than for critical suppliers. For example, a courier service might be reviewed annually via performance reports, whereas a façade glass supplier (critical) would have quarterly performance meetings.

This classification ensures we allocate our supplier management resources efficiently, focusing greater attention on the relationships that matter most to our business continuity and project success. Critical suppliers are typically required to agree to more stringent contract terms (such as detailed quality agreements or step-in rights if they cannot deliver). Non-critical suppliers are managed with standard terms. However, all suppliers, regardless of category, must adhere to this Third-Party Supplier Policy. If a non-critical supplier’s performance or risk profile changes (e.g. a minor supplier starts providing a safety-critical component), we will re-classify and manage them appropriately.

By categorizing suppliers in this way, Façade Creations can ensure a high level of oversight where it’s needed, while still maintaining control and due diligence across our entire supply chain.

Subcontractor Compliance Expectations

We recognize that our approved third-party suppliers may themselves engage subcontractors or sub-suppliers to fulfill their obligations (for instance, an approved installation contractor might hire additional labor, or a component supplier might outsource fabrication of certain parts). In such cases, it is imperative that any subcontractors or secondary suppliers also comply with Façade Creations’ standards and policies. Our stance is that compliance responsibilities flow down the supply chain.

Suppliers are contractually responsible for ensuring that their subcontractors abide by all relevant requirements, including health and safety rules, labor standards, quality controls, and environmental and CSR policies that we impose. We explicitly communicate to our suppliers that the Modern Slavery Act 2015, our anti-bribery expectations, and our Health, Safety & Environmental (HSE) standards must extend to all tiers of their supply chain. For example, if a supplier uses a subcontractor to manufacture a component, that subcontractor should not be using forced or child labor, should maintain safe working conditions, and should source materials responsibly – just as we expect of our direct suppliers.

Façade Creations may request evidence from suppliers regarding how they manage their subcontractors. This could include requiring copies of the subcontractor agreements or policies, or declarations that subcontractors have been vetted for compliance. We reserve the right to refuse the involvement of a particular subcontractor (or require a change) if we believe there is a compliance risk. In some cases, we may ask to audit a subcontractor or have our supplier audit them on our behalf, especially if that subcontractor is providing a critical input.

Ultimately, the primary supplier remains fully accountable for the performance and compliance of their subcontractors. Any deficiencies or breaches by a subcontractor will be treated as a breach by the supplier. By enforcing this, we ensure there are no “weak links” in the chain – every participant in delivering our projects must meet our standards. This approach protects Façade Creations and our clients from indirect risks and reinforces a culture of compliance throughout the extended supply network.

Supplier Risk Assessment and Ongoing Due Diligence

Before engaging any new third-party supplier, Façade Creations conducts a comprehensive risk assessment and due diligence review to determine if the supplier meets our risk tolerance and standards. This evaluation covers multiple dimensions:

• Financial Stability: We review financial statements, credit ratings, and other indicators of the supplier’s financial health. A stable financial footing is important to ensure the supplier can sustain operations through the duration of our projects (and that they won’t collapse or default mid-project). We avoid suppliers with signs of financial distress (e.g. recent insolvency events or poor credit history).
• Technical Competence: We assess whether the supplier has the technical capability and capacity to deliver the required product or service at the quality level we need. This may involve reviewing qualifications of key personnel, prior project experience, technical proposals, or even sample work/products. For specialized materials or systems, we ensure the supplier has the necessary expertise or certifications (for example, certification to manufacture to certain British Standards).
• Health, Safety, and Quality Systems: We examine the supplier’s internal management systems for health & safety and for quality assurance. This can include checking if they have a certified quality management system (ISO 9001) or safety management accreditation (ISO 45001 or similar). We may request copies of their HSE policy, accident records, or quality manual to gauge their performance in these areas. A strong safety culture and robust quality control process at the supplier reduce risks of accidents or defects that could impact our projects.
• Environmental and Ethical Standards: We evaluate the supplier’s approach to environmental management and ethical practices. This could involve confirming if they have an environmental policy or ISO 14001 certification, how they handle waste and emissions, and whether they have any social responsibility initiatives. We also screen for any red flags such as past violations of labor laws, environmental fines, or negative media related to unethical behavior. As part of this, we ensure the supplier is compliant with the Modern Slavery Act (if applicable) and has no known involvement in corruption or fraud.

The result of this due diligence is a risk rating or simply a decision on whether the supplier is Approved or Not Approved. Only those suppliers who meet our minimum criteria across all these categories are added to the Approved Supplier List. If a potential supplier has minor issues identified (for example, inexperience in a certain area), we may still approve them provided mitigating measures are put in place (such as additional oversight or a shorter review interval), but any major concerns lead to non-approval.

Risk assessment is not a one-time activity at onboarding. We continue to monitor and re-assess risks throughout the supplier relationship. Significant changes such as rapid growth, mergers, financial troubles, or new legal issues on the supplier’s side will trigger a re-evaluation. We also review the Approved Supplier List periodically to refresh due diligence information (at least once every two years or more frequently for critical suppliers). This continuous due diligence approach ensures that all our suppliers remain fit for purpose and that new risks are identified and addressed proactively.

Policy Review and Continuous Improvement

Façade Creations Ltd is committed to keeping this Third-Party Supplier Policy up to date with evolving laws, regulations, and best practices. We therefore review and refine this policy regularly (at least annually, or more often if there are significant legal changes) to ensure its effectiveness. Updates may be made to incorporate new UK legal requirements (such as changes in procurement law, data protection, modern slavery reporting duties, etc.), to reflect improvements in our internal processes, or to raise our standards based on industry developments.

Any changes to the policy will be approved by the Director and communicated to all our suppliers. We typically publish the current version of this policy on our company website for transparency. Suppliers may be asked to re-acknowledge or comply with the revised policy as part of ongoing contracts or during re-qualification. We encourage an open dialogue with our suppliers; if there are sections of the policy that need clarification or if a supplier has suggestions for improvement, we welcome that feedback as part of our continuous improvement ethos.

In conclusion, Façade Creations Ltd’s Third-Party Supplier Policy encapsulates our commitment to responsible, ethical, and legally compliant supply chain practices. By clearly articulating our expectations and holding our partners accountable, we aim to build strong, trust-based relationships with suppliers that share our values. This not only ensures compliance with UK procurement laws, anti-bribery rules, and the Modern Slavery Act, but also helps drive overall excellence and sustainability in every project we deliver. We firmly believe that a responsible supply chain is a cornerstone of delivering quality façade solutions and safeguarding the reputation of both Façade Creations and our clients. Through vigilant enforcement of this policy and collaboration with our supply chain, we will continue to uphold high standards and contribute positively to our industry and community.

Last updated: February 2026